Q B Q the Question Behind the Question

Have you ever heard questions like these?

"Why do we have to go through all this change?" "Why don't they communicate better?" "When is someone going to train me?" "Who dropped the ball?" "When is that department going to do its job right?" "When will someone share the vision?" "Why is this happening to me?" "When will we get more tools and better systems?"

If so, QBQ! is the book for you and your organization.

Author: John G. Miller

Publisher: Denver

Released Date: 2001

ISBN: 9780966583298